Consent & Agreement — Cannabox MD

Version: 11 November 2026

Operator: Cannabox Co., Ltd. (Thailand)

Contact: [email protected]

1. Purpose of This Consent

This agreement covers Cannabox’s referral arrangements and the handling of your application. Cannabox connects patients with partner clinics; it does not provide medical consultations, diagnose or prescribe. The roles are:

  • Cannabox collects your application and identity information and coordinates the referral.
  • The partner clinic and its licensed doctor provide the consultation and assess your health.
  • The clinic’s doctor independently decides whether to issue a prescription or other medical document.
  • A dispensary is responsible for any lawful supply of cannabis; this form does not authorise a sale.
  • Cannabox handles application, payment, consent and support records for the referral; the clinic manages clinical care and records.

Accepting this agreement does not replace the clinic’s informed-consent process for a particular assessment or treatment.

2. Consultation with the clinic

The clinic determines how to assess you. If it uses a call or video consultation, you acknowledge that:

  • A call or video consultation has limitations and may not replace an in-person medical assessment.
  • The practitioner may request additional information, documentation, or terminate the session if insufficient data is provided.
  • Physical examination may be limited or not possible.
  • You understand the risks of miscommunication or technical issues in remote care.
  • You are responsible for providing complete, accurate, and truthful medical information.
  • Cannabox’s referral platform and a clinic’s remote consultation are not emergency services.

For urgent symptoms, call 1669 or visit the nearest hospital.

3. Identity Verification & Legal Compliance

You consent to:

  • Verification using the ID or passport image and photo holding it that you submit.
  • Validation of your age (20+) or special patient eligibility under Thai law.
  • Verification checks with partner clinics, dispensaries, or authorities where required.

Incorrect information may delay the referral or lead the clinic to reconsider its assessment.

4. Submitted documents and clinic recordings

The application does not provide blanket consent to record a consultation.

Cannabox handles the application records needed for the referral, including:

  • The ID or passport image you upload,
  • Your submitted photo holding that document,
  • Consent choices, signature, timestamps and application activity,
  • Payment references, application status and issued prescription documents used for coordination.

If the clinic proposes audio or video recording, it must explain the purpose, who can access it, retention and the applicable consent or other legal basis separately.

How information is handled is explained in the Privacy Policy.

5. Controlled Herb (Cannabis) Consent

You acknowledge and agree that:

  • Cannabis is a controlled herb under Thai law, regulated by MoPH.
  • Use is solely for medical purposes as prescribed by a licensed practitioner.
  • Misuse, resale, transfer, export, or unauthorized possession is illegal.

Cannabis may cause side effects including:

  • Drowsiness or impaired judgment
  • Anxiety or increased heart rate
  • Memory or concentration issues
  • Psychiatric symptoms in sensitive individuals

You will:

  • Not drive or operate machinery after cannabis use.
  • Avoid use during pregnancy or breastfeeding.
  • Follow the prescribed dosage exactly.

6. Personal and health information

You consent to Cannabox collecting, using and sharing the personal and health information you submit with the partner clinic for the requested referral and assessment. The purposes are:

  • Arranging assessment by the partner clinic
  • Identity verification
  • Coordinating documents issued by the clinic
  • Regulatory compliance
  • Order and delivery coordination
  • Fraud prevention and platform security
  • Customer support

Your rights, the retention criteria and information about data handling are explained in the Privacy Policy.

You may withdraw consent at any time, except where processing is required by law.

7. Data Sharing Consent

Information is shared for the purposes described in the Privacy Policy. A shop handoff is covered by the separate sharing choice in your application; accepting this agreement does not authorise marketing. Recipients may include:

  • Licensed practitioners and partner clinics
  • The selected or referring dispensary and delivery provider for your requested handoff
  • Payment providers
  • Government authorities (DTAM, MoPH, FDA, PHO) when legally required
  • IT vendors operating under PDPA-compliant safeguards

Cannabox does not sell personal data.

8. AI-Assisted Support Consent

Cannabox MD may use automated or AI-assisted tools to:

  • Assist with form completion
  • Provide general educational content
  • Improve service quality

AI tools do not diagnose, prescribe, recommend treatments, or replace clinical judgment.

All medical decisions are made solely by licensed practitioners.

9. User Responsibilities

You agree to:

  • Provide accurate and truthful information
  • Follow the practitioner's instructions
  • Use prescribed cannabis responsibly
  • Refrain from illegal or fraudulent conduct
  • Keep your login details secure

Failure to comply may result in service suspension or reporting to authorities.

10. Withdrawal of Consent

To withdraw consent, contact [email protected]. Withdrawal applies to future consent-based processing and does not undo earlier lawful processing. Records may still be retained where another applicable legal basis requires or permits it.

Withdrawing information-sharing consent may prevent completion of the referral or requested handoff. It does not automatically end access to unrelated Cannabox features.

11. Declaration & Agreement

By clicking "I Agree", you confirm that:

  • You have read and understood this Consent & Agreement.
  • You request a referral to a partner clinic and understand that the clinic handles clinical assessment and treatment consent.
  • You consent to the processing and sharing of your data as described.
  • You accept the Terms of Use and Privacy Policy of Cannabox MD.
  • You are legally eligible to receive medical cannabis services in Thailand.