Cookie Policy | Cannabox

Effective Date: 12 November 2026

Controller: Cannabox Co., Ltd. (Thailand)

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how Cannabox uses cookies and similar technologies on our website and what choices you have regarding them.

2. How We Use Cookies

We use cookies for the following purposes:

To enable essential website functionality
To remember your preferences and settings
To analyze website traffic and user behavior
To improve our services and user experience
To ensure security and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

User authentication and session management
Security features and fraud prevention
Remembering your login status
Age verification status

These cookies cannot be disabled as they are essential for the website to function. They do not store personal information.

Examples:

Session cookies: Temporary cookies that expire when you close your browser
Authentication cookies: Used to maintain your login session
Age verification: Remembers your age verification status (stored in localStorage)

3.2 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience:

Language preferences
"Remember me" settings for login
Cookie consent preferences

These cookies enhance your experience but are not essential for the website to function.

Examples:

Remember Me: Stores your preference to stay logged in for 30 days
Cookie Preferences: Remembers your cookie consent choices

3.3 Analytics Cookies

With your permission, analytics cookies help us understand visits and interactions on public pages:

Page views and navigation patterns
Time spent on pages
Traffic sources and referrals
User interactions and events

Google Analytics 4 measures public-page visits after you allow analytics. It does not load on medical, payment or account pages. It may process browser identifiers, public page paths and connection information; this data is not always anonymous. We omit query strings and medical-page referrers from analytics events.

Google Analytics Cookies:

_ga: Distinguishes unique users (expires: 2 years)
_ga_*: Persists session state (expires: 2 years)
_gid: Distinguishes unique users (expires: 24 hours)

For more information about Google Analytics cookies, visit Google's Privacy Policy

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

Google Analytics: Website analytics and performance tracking
Payment Processors: Secure payment processing (cookies are set during checkout)

We do not control these third-party cookies. Please refer to their respective privacy policies for more information.

5. Local Storage and Similar Technologies

In addition to cookies, we may use similar technologies such as:

Local Storage: Stores data on your device (e.g., age verification status, preferences)
Session Storage: Temporary data storage for your current browser session

These technologies work similarly to cookies and are subject to the same privacy protections outlined in our Privacy Policy.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

On public pages, Cookie settings lets you choose optional Google Analytics tracking. You can:

Allow analytics cookies
Reject analytics cookies
Keep essential site functions available with either choice

Use the Cookie settings button on public pages to change your choice. Withdrawing analytics permission reloads the page to stop already-loaded tracking. Existing Google cookies may remain until they expire or you clear them in your browser.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Block all cookies
Block third-party cookies
Delete existing cookies
Set preferences for specific websites

Please note that blocking essential cookies may affect website functionality.

Browser-specific instructions:

6.3 Google Analytics Opt-Out

To opt out of Google Analytics tracking, you can:

Use the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout
Reject analytics cookies through our cookie consent banner

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

You may need to log in repeatedly
Your preferences may not be saved
Some features may be unavailable
Website performance may be affected

Essential cookies are required for core functionality and cannot be disabled.

8. Cookie Retention

Cookies are stored for different periods depending on their purpose:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain until they expire or you delete them
Google Analytics cookies: Up to 2 years
Preference cookies: Up to 30 days or until you clear them

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Effective Date."

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]

Privacy Contact: [email protected]

11. Related Policies

For more information about how we handle your personal data, please review:

Cookie Policy — Cannabox